If the message “Authorization verification” is freezing while the launch and authorization in Addreality Designer and you are not able to be authorized in the system, try to perform the following steps:
- Enable the hidden images display. Run the terminal and perform the following commands:
- defaults write com.apple.finder AppleShowAllFiles -bool true
killall Finder
- defaults write com.apple.finder AppleShowAllFiles -bool true
- Remove the following folders and files:
~/Library/Application Support/Adobe/AIR/ELS/XYZApplication
~/Library/Preferences/XYZApplication
«~» symbol indicates the folder of user who use Addreality Designer. «XYZ» symbols indicate any values that contain the “AddReality” or “Sphere”.
- Remove Adobe AIR from Keychain. Run Keychain program, find the PrivateEncryptedDatak chain and remove it. If it does not remove at once, restart the program. If the chain does not disappear, use Keychain Help.
- Run the terminal and execute the following command: sudo rm /var/db/DetachedSignatures
- Restart your computer.
- Delete Designer and re-install it.
If one of these steps cannot be executed, try to perform only 4-6 steps.
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